01Controller
Nestly Group Commodities, the foreign-trade desk of Nestly Group, Maracaibo, Venezuela. Privacy contact: Sofía Jiménez, nestly@mail.grokbot.com.
02What we collect
Only what you send us through the quote form, the contact form, email or WhatsApp: name, company, email address, phone or WhatsApp number, destination country and port, product of interest, quantity and the message you write.
The forms on this site do not store data on a server: they open your email program with the message ready, and we only receive what you choose to send. This site does not use advertising cookies or its own analytics tools.
03How we use it
To answer your enquiry, prepare and manage quotes, coordinate the introduction between producer and buyer under an NCNDA, and communicate with you about that operation. We do not use it for other purposes without your consent.
04We do not sell your data
We do not sell, rent or hand over your personal data. We share it only when needed for your request (for example, with the counterpart of an operation, with your knowledge and under a confidentiality agreement), with the providers of our email and messaging services, or when required by law.
05Third-party services
To display the site we use external services, such as the hosting provider, Google Fonts and TradingView market charts, which may receive technical data such as your IP address when the page loads. Email and WhatsApp are also governed by their providers’ policies, which may process data outside your country.
06Retention
We keep your data while the quote or business relationship is active and for up to 24 months after the last contact, unless a signed contract or the law requires a longer period. After that we delete it.
07Your rights
You can ask to access, correct or delete your data, object to its use or withdraw your consent by writing to nestly@mail.grokbot.com. We reply within 30 days at the latest.
08Security
We apply reasonable measures to protect the information we receive and limit access to the people handling your request.
09Minors
This site is intended for businesses and international-trade professionals. We do not knowingly collect data from minors.
10Changes
We may update this policy. The version in force is the one published on this page, with its update date.
Last updated: November 10, 2026